Customer Services
Service
Backed by an industry leading warranty and supported with local service you can count on; you’ll always be confident in your decision to go with SANY.
Parts
SANY uses only the highest quality components, sourced from world-leading brands you know and trust.
Maintenance
Our local dealers will partner with you for routine maintenance and be there for warranty repairs to keep your equipment running at peak performance.
Support
SANY’s renowned reliability is backed ongoing, expert support and service.
Service
Backed by an industry leading warranty and supported with local service you can count on; you’ll always be confident in your decision to go with SANY.
Parts
SANY uses only the highest quality components, sourced from world-leading brands you know and trust.
Maintenance
Our local dealers will partner with you for routine maintenance and be there for warranty repairs to keep your equipment running at peak performance.
Support
SANY's renowned reliability is backed ongoing, expert support and service.
Routine Service & Parts Programs.
Your local SANY dealer can offer a range of routine up keep services and tailor-made maintenance packages and programs to meet the needs of your operations, ensuring the efficiency, economy and safety of your SANY equipment.
Parts to keep you rolling.
SANY original parts offer guaranteed performance for your SANY machines. All components have been specially developed and thoroughly tested to ensure the highest quality and compatibility with your machine.
Plus, SANY guarantees component availability for the life of your machine. Even if individual parts become obsolete due to new development or design, SANY will always provide a suitable substitute.
Built from the best
SANY uses only the highest quality components, sourced from world-leading brands you know and trust. Eaton and Rexroth pumps and valves hum in harmony with Dana transmissions and Cummins engines.
Everything is built to deliver power, performance and reliability you can trust, backed by parts and service support from SANY Canada.
Field Service
At Headwater, we don’t just Service Southern Alberta; we cover all of Western Canada. While we have trucks based out of Lethbridge, Calgary and Sparwood BC, they are easily dispatched to remote parts of Northern Manitoba or Central BC. We are fully licenced and insured to travel and work anywhere in AB, BC, SK and MB, with a safety program that will cover the most stringent requirements.
Workshop
Our 22,000 square foot workshop is outfitted with state-of-the-art equipment to ensure that every piece of construction equipment we service and sell is in the best possible working order. We have built this equipment repair facility to accommodate even the largest SANY equipment on the market
Parts Warehouse
In addition to being an Authorized Cummins and Isuzu Dealer, Headwater has access to OEM and many other non-OEM parts lines. We have access to parts for most makes and models of machinery and engines,whether it’s SANY, John Deere, Cummins,Caterpillar, Isuzu, Perkins, Hitachi, Case, Komatsu, Kobelco or any other brand. New, Used, or aftermarket, we can source the right parts, at the right time and at the right price.
Repair and Maintenance
You can rely on the equipment experts at Headwater Equipment to keep your machines running like new. Whether you need routine preventative maintenance, a replacement part, or a quick repair to get your operations moving again, our team of experienced service pros are here to help. We are also a authorized Warranty Repair center for Cummins, Isuzu, Terex Trucks and Sany.
Certified Technicians
With our large team of journeymen heavy duty mechanics, welders and painters, we offer shop services that are second to none. Whether machinery needs repair or rebuilding, our repair work keeps our customers in business. Our customers know that they can depend on us for excellent service and results.
KEEP YOU GOING GUARANTEE
Every SANY machine is backed by the best warranty in the industry, but sometimes unexpected failures or accidents occur. If you need service under your warranty, your local SANY dealer is ready with an expertly trained and highly talented team of technicians to minimize downtime. Our team will come to you – up to a 300-mile roundtrip service call – and get your equipment back on the job quickly.
